san antonio workers comp board questions usually lead injured workers to one place: the San Antonio DWC field office. It is located at The Brownwood Building, 4440 S. Piedras Drive, Suite 205, San Antonio, TX 78228-1217, and the phone number is 800-252-7031. The office is run by the Texas Department of Insurance, Division of Workers’ Compensation.
You may have a hearing notice, a form to file, or just a question. This guide explains what the office is and what to expect there. Take a breath. You are not expected to know this system already.
Where the San Antonio Workers Comp Board Is
Many people call this office the san antonio workers comp board. In Texas, however, its official name is the San Antonio DWC field office. It is part of the Texas Department of Insurance, Division of Workers’ Compensation, often shortened to TDI-DWC. The address is The Brownwood Building, 4440 S. Piedras Drive, Suite 205, San Antonio, TX 78228-1217. The phone number is 800-252-7031.
Field offices have limited lobby hours. As a result, it is smart to call before you go. Claim help is typically by appointment, not walk-in. The table below puts the key details in one place. You can also check the official TDI-DWC field office contacts page before you travel, since office details can change.
| Detail | Information |
|---|---|
| Office name | San Antonio DWC field office |
| Address | The Brownwood Building, 4440 S. Piedras Drive, Suite 205, San Antonio, TX 78228-1217 |
| Phone | 800-252-7031 |
| Agency | Texas Department of Insurance, Division of Workers’ Compensation |
| Counties/area served | San Antonio area (confirm your assigned office on the TDI-DWC contacts page) |
| Main agency line | 800-252-7031 |
| Visiting | Limited lobby hours; call before visiting. Claim help is by appointment. |
What Happens at the San Antonio Workers Comp Board
The san antonio workers comp board is mostly a place where disputes get worked out. Sometimes you and the insurance carrier disagree. For example, the carrier may deny that your injury happened at work. Or you may disagree about how much you are owed. Texas holds hearings on these disputes at its field offices, including this one.
A benefit review conference is typically the first step. It is an informal meeting led by DWC staff. The goal is to help you and the carrier reach an agreement. If that does not settle things, a contested case hearing may follow. That is a more formal hearing. A DWC official listens to both sides, reviews the evidence, and decides the issue.
On a hearing day, you check in and wait to be called. The carrier usually sends an adjuster or an attorney. In most cases, the injured worker is the most nervous person in the room. That is normal. You can ask staff to explain any step you do not understand.
Not every visit to the san antonio workers comp board is about a dispute, though. The office also offers claim help by appointment. Staff can explain forms, your rights, and your next steps. They cannot act as your lawyer, however, and they will not take sides.
What to Bring and How to Prepare
Bring your hearing notice, your claim number, and a photo ID. Also bring your medical records, doctor’s notes, and any letters from the insurance carrier. Pay stubs can help if your wages or benefit amount is in question. Make copies so you can hand one over and keep one. Keep everything in one folder, so you are not hunting for papers under stress.
Plan to arrive early. Check the agency site for building and parking details, since we cannot confirm them here. Before you head to the san antonio workers comp board, call 800-252-7031 to confirm your time and location. You may bring a representative, such as a licensed attorney. Texas also offers free help for injured workers who do not have a lawyer. Ask about it when you call.
If you have not filed yet, start with our guide on how to file a Texas workers comp claim. If you are unsure your job is covered at all, read about Texas workers comp requirements. Both guides explain the basics in plain words.
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Which Office Serves Your Case
The san antonio workers comp board serves injured workers in the San Antonio area. However, TDI-DWC sets the exact list of counties each office covers, and that list can change. Your hearing notice names the field office where your hearing will take place. Go to the office listed on that notice, even if another office is closer to home.
Not sure which office handles your claim? Call 800-252-7031. You can also check the statewide list on the TDI-DWC contacts page. For a wider view of how the whole system works, see our guide to the Texas workers comp board.
Frequently Asked Questions
Can I walk in without an appointment?
Field offices have limited lobby hours, and claim help is by appointment. As a result, call 800-252-7031 before you visit the san antonio workers comp board. That way you do not make the trip for nothing.
Do I need a lawyer for a hearing at the san antonio workers comp board?
No. You may represent yourself at a hearing. However, many Texas claimants feel steadier with help, either from a licensed attorney or from the state’s free help for injured workers. Every case is different, so think about how complex your dispute is.
Can the office tell me what my claim is worth?
Staff can explain how Texas benefits are generally figured, but they will not predict your outcome. Any settlement estimate you see online is illustrative only, and every case is different. Confirm any figure with TDI-DWC and a licensed attorney before you agree to anything.
San antonio workers comp board: Quick Recap
If you remember one thing about san antonio workers comp board, make it this: the rule is set by the state (or the federal program), not by the insurer, and the official source is linked above. Every figure on this page about san antonio workers comp board should be confirmed with the agency before you act on it.
Questions about san antonio workers comp board that this page does not answer are usually answered for free by the state workers’ comp agency’s information line — and, for a disputed claim, by a licensed attorney in a first consultation.
See your state’s exact numbers
What you are owed depends on your state’s benefit caps and deadlines. Start with your state’s settlement and claim guides for the exact figures.
Sources & How to Verify
The figures on this page come from official government and industry sources. Workers’ comp benefit caps, deadlines, and rules change, so always confirm the exact figure with your state’s workers’ comp board or a licensed attorney before acting. Settlement estimates are illustrative, and every case is different.
- Your state workers’ comp board, division, or commission: the official source for your state’s exact caps, deadlines, and forms — search “[your state] workers compensation board”
- U.S. Department of Labor (OWCP): dol.gov — federal workers’ compensation overview
- NCCI: ncci.com — workers’ comp rating and benefit data
- Social Security Administration: ssa.gov — benefit-cap and SSDI offset data
- Insurance Information Institute: iii.org — neutral workers’ comp background
Content last reviewed October 2026. If you notice an outdated figure, please contact us.
Related Guides
- Texas Workers Comp Board
- How to File a Texas Workers Comp Claim
- Texas Workers Comp Requirements
- Workers Comp Settlements by State (All 50)
- Workers Comp Claims by State (All 50)
- More in This Category
- Settlements by Injury
- Benefits Explained
- Workers Comp Glossary
Informational only — not legal, medical, or financial advice. Workers Comp Explained is an independent educational resource, not a law firm, insurer, or medical or financial advisor, and this page does not provide legal, medical, or financial advice. Workers’ compensation benefits, deadlines, and rules vary by state and change over time, and settlement estimates are illustrative only. Always confirm the exact figure and any deadline with your state’s workers’ compensation board and a licensed attorney before you act.