Dallas DWC field office (Texas): Address, Phone and What Happens There

✓ Verified October 05, 2026

dallas workers comp board is the name many injured workers search for. The official name is the Dallas DWC field office, at 1250 W. Mockingbird Lane, Suite 200, Dallas, TX 75247-6952. You can reach it at 800-252-7031. The office is part of the Texas Department of Insurance, Division of Workers’ Compensation. If you have a hearing notice, a form to file, or a question about your claim, this guide explains what the office does and how to get ready.

The short answer: The Dallas DWC field office is at 1250 W. Mockingbird Lane, Suite 200, Dallas, TX 75247-6952, and the phone number is 800-252-7031. It is run by the Texas Department of Insurance, Division of Workers’ Compensation. Benefit review conferences and contested case hearings take place there. It also gives claim help by appointment. Lobby hours are limited, so call before you go.

Where the Dallas Workers Comp Board Is

The dallas workers comp board is at 1250 W. Mockingbird Lane, Suite 200, Dallas, TX 75247-6952. The phone number is 800-252-7031. That is the same main line the Texas Department of Insurance, Division of Workers’ Compensation uses statewide. Field offices have limited lobby hours. As a result, call before you visit. Claim help is by appointment, so a quick call can save you a wasted trip.

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The table below lists the verified details for this office. Keep it handy, or screenshot it before your visit. If your hearing notice lists a different address, follow the notice and call to confirm.

Detail Information
Office name Dallas DWC field office
Address 1250 W. Mockingbird Lane, Suite 200, Dallas, TX 75247-6952
Phone 800-252-7031
Agency Texas Department of Insurance, Division of Workers’ Compensation
Counties/area served Check the agency’s contacts page or call 800-252-7031 to confirm which counties this office covers
Main agency line 800-252-7031
Visiting Limited lobby hours. Call before visiting. Claim help is by appointment.

What Happens at the Dallas Workers Comp Board

In most cases, people come to the dallas workers comp board for one of a few reasons. Some have a dispute with the insurance carrier. Others need help with a form or have a question about their claim. Typically, the person walking in is the injured worker. However, insurance adjusters, attorneys, and ombudsmen come here too.

Two kinds of dispute meetings are held at field offices. The first is a benefit review conference. This is an informal meeting where a staff member helps you and the carrier try to settle the disagreement. For example, you might disagree about whether your injury is covered or how much you should be paid. If the issue is not resolved there, the next step may be a contested case hearing. That is more formal. A hearing officer listens to both sides, reviews evidence, and makes a decision.

A hearing day at the dallas workers comp board is usually calm and orderly. You check in and wait to be called. Then you meet in a room with the other side. You may explain what happened, show documents, and answer questions. It is normal to feel nervous. However, the process is built so injured workers can take part, even without a lawyer.

Besides hearings, the dallas workers comp board can give general information about your rights and the claim process. If you are just getting started, read our guide on how to file a Texas workers comp claim. Staff can explain the rules. However, they cannot give you personal legal advice or tell you what your case is worth.

What to Bring and How to Prepare

Preparation makes a big difference. Before you go to the dallas workers comp board, gather your papers in one folder. Bring these items:

  • Your hearing notice or appointment confirmation
  • Your claim number
  • A photo ID
  • Medical records, doctor’s notes, and work status reports
  • Letters from the insurance carrier, including any denial
  • Pay stubs or wage records
  • Names of any witnesses, plus your own notes and dates

Arrive early. Parking and building access can take time, and you don’t want to be rushed. Check the agency site for any visitor rules. If you have questions before the day, call 800-252-7031. You have the right to bring an attorney. Many Texas claimants also get free help from the state’s Office of Injured Employee Counsel ombudsman program. Ask about it when you call.

Watch your deadlines: Texas sets strict time limits to report an injury, file a claim, respond to dispute notices, and appeal a hearing decision. Missing one can hurt your claim. The exact time limit depends on your situation. Check your notice, then confirm every deadline with the Texas Division of Workers’ Compensation at 800-252-7031 and a licensed attorney before you act.

Write down your questions ahead of time. Even a short list helps you stay focused under stress. For example, you might ask what happens next, when a decision will come, or what papers you still need. If you can’t attend on your scheduled date, call right away. Missing a hearing without good cause can affect your case.

Which Office Serves Your Case

Texas has several field offices. The dallas workers comp board is only one of them. Your case is usually assigned to an office near where you live or where you got hurt. The easiest way to know which office handles your case is to read your hearing notice. It names the office and the address. If you lost the notice or aren’t sure, call 800-252-7031 and have your claim number ready.

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For the full statewide list of offices, see the official Texas Division of Workers’ Compensation contacts page. You can also learn how the state system works in our Texas workers comp board guide. If you’re unsure whether your employer has coverage, our page on Texas workers comp requirements explains the rules. Texas is unusual because many private employers can choose not to carry coverage.

Frequently Asked Questions

Can I just walk into the dallas workers comp board without an appointment?

Field offices have limited lobby hours, and claim help is by appointment. As a result, walking in may not work. Call 800-252-7031 first to set up a time or confirm the office is open.

Do I need a lawyer for a hearing at the dallas workers comp board?

You aren’t required to have a lawyer. Many injured workers attend benefit review conferences on their own or with help from a state ombudsman. However, if your case is complex or your benefits are large, talking with a licensed Texas attorney may be worth it.

Will the office tell me how much my claim is worth?

Staff can explain how benefits are figured in general. However, they can’t give you a personal estimate or legal advice. Any settlement figure you see online is only an example, since every case is different. Confirm your benefits with the state division and a licensed attorney.

Bottom line: The dallas workers comp board is the Dallas DWC field office at 1250 W. Mockingbird Lane, Suite 200, Dallas, TX 75247-6952. It hosts benefit review conferences and contested case hearings, and it offers claim help by appointment. Call 800-252-7031 before you visit. Bring your papers and arrive early. Confirm every deadline with the state and a licensed attorney.

Dallas workers comp board: Quick Recap

If you remember one thing about dallas workers comp board, make it this: the rule is set by the state (or the federal program), not by the insurer, and the official source is linked above. Every figure on this page about dallas workers comp board should be confirmed with the agency before you act on it.

Questions about dallas workers comp board that this page does not answer are usually answered for free by the state workers’ comp agency’s information line — and, for a disputed claim, by a licensed attorney in a first consultation.

See your state’s exact numbers

What you are owed depends on your state’s benefit caps and deadlines. Start with your state’s settlement and claim guides for the exact figures.

Find Your State’s Workers Comp Guide →

Sources & How to Verify

The figures on this page come from official government and industry sources. Workers’ comp benefit caps, deadlines, and rules change, so always confirm the exact figure with your state’s workers’ comp board or a licensed attorney before acting. Settlement estimates are illustrative, and every case is different.

  • Your state workers’ comp board, division, or commission: the official source for your state’s exact caps, deadlines, and forms — search “[your state] workers compensation board”
  • U.S. Department of Labor (OWCP): dol.gov — federal workers’ compensation overview
  • NCCI: ncci.com — workers’ comp rating and benefit data
  • Social Security Administration: ssa.gov — benefit-cap and SSDI offset data
  • Insurance Information Institute: iii.org — neutral workers’ comp background

Content last reviewed October 2026. If you notice an outdated figure, please contact us.

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