workers compensation board albany is how many injured workers search for the Albany District Office of the New York State Workers’ Compensation Board. The office is at Riverview Center, 150 Broadway, Suite 195, Menands, NY 12204, and the phone number is (877) 632-4996. If you have a hearing notice, a form to file, or a question about your claim, this guide can help. It explains what the office does, how to reach it, and what to bring. Take a breath. You can handle this one step at a time.
Where the Workers Compensation Board Albany Is
The workers compensation board albany office is not in downtown Albany. It is in Menands, a village just north of the city. The address is Riverview Center, 150 Broadway, Suite 195, Menands, NY 12204. The phone number is (877) 632-4996. The office is open 8:30 AM to 4:30 PM, by appointment. In most cases, you should not just walk in. Call first, or follow the steps on your hearing notice.
The table below lists the key facts. You may want to screenshot it on your phone so you have it on the day you need it.
| Detail | Information |
|---|---|
| Office name | Albany District Office |
| Address | Riverview Center, 150 Broadway, Suite 195, Menands, NY 12204 |
| Office phone | (877) 632-4996 |
| Hours | 8:30 AM to 4:30 PM, by appointment |
| Agency | New York State Workers’ Compensation Board |
| Main agency line | (877) 632-4996 |
| Counties served | Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Orange, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Ulster, Warren, Washington |
For parking, public transit, or building access, check the agency site before you go. Details like these can change. The Board keeps its official district office page up to date for every office in the state.
What Happens at the Workers Compensation Board Albany
The workers compensation board albany office is a local branch of a statewide agency. It does not pay your benefits. The insurance company does that. Instead, the Board acts a bit like a referee. It makes sure claims follow New York law. When you and the insurer disagree, the Board helps settle the dispute.
Here is what typically happens at a district office:
- Hearings. A Workers’ Compensation Law Judge listens to both sides. The judge then makes decisions on your claim. Issues may include whether the injury is work-related, how much you are paid, or what medical care is approved.
- Conferences and mediations. Some disputes can be worked out in a less formal way. This can save time for everyone.
- Filing help. Staff can explain which forms you need and where they go.
- Information help. Staff can answer general questions about how a claim moves forward.
A hearing day can feel stressful. However, most hearings are short and fairly informal. They are not like courtrooms on TV. The judge may ask about your injury, your job, and your medical care. The insurer usually has a lawyer or representative there. Many hearings are now held virtually. Your notice will tell you whether to appear in person, by video, or by phone.
In most cases, the person reading a hearing notice is the injured worker. You have the right to be heard. You also have the right to ask questions if something is unclear. It is okay to say, “I don’t understand. Can you explain that?”
What to Bring and How to Prepare
Before your workers compensation board albany hearing, gather your papers a few days early. For example, bring:
- Your WCB claim number, which appears on every Board letter
- Your hearing notice
- A photo ID
- Recent medical records and doctor reports
- Pay stubs or other wage records
- Any letters from the insurance company
- A short list of your questions
If you go in person, arrive early. Give yourself time to find the suite and check in. If your hearing is virtual, test your phone or computer the day before. As a result, you will feel calmer when it starts. Keep your papers within reach so you can answer questions quickly.
You may bring a lawyer or a licensed representative. You do not have to. However, many New York claimants find it helps, especially when the insurer is fighting the claim. In New York, a workers’ comp lawyer’s fee is generally approved by the judge and paid from your award. Confirm how fees work in your case with the Board and a licensed attorney.
If you have questions before your date, call the agency line at (877) 632-4996. You can also learn more about the New York workers comp board and how it handles claims.
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Which Office Serves Your Case
The workers compensation board albany office serves a wide area. It covers Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Orange, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Ulster, Warren, and Washington counties. That stretches from the Hudson Valley up to the Canadian border.
Your hearing notice names the office handling your case. Follow what the notice says, even if another office seems closer. If you are not sure, call (877) 632-4996 and have your claim number ready. If you have not filed yet, start with our guide on how to file a New York workers comp claim. You can also review the New York workers comp requirements to see who is covered.
Frequently Asked Questions
Can I walk into the workers compensation board albany office without an appointment?
The office is open 8:30 AM to 4:30 PM, by appointment. In most cases, you should call (877) 632-4996 before you go. This helps make sure someone can help you when you arrive.
Is the workers compensation board albany office actually in Albany?
No. It is in Menands, just north of Albany. The address is Riverview Center, 150 Broadway, Suite 195, Menands, NY 12204.
Do I need a lawyer for a hearing at the workers compensation board albany?
No, you can attend on your own. However, many workers choose a lawyer or licensed representative, especially in disputed claims. Talk with a licensed attorney about your situation before you decide.
Workers compensation board albany: Quick Recap
If you remember one thing about workers compensation board albany, make it this: the rule is set by the state (or the federal program), not by the insurer, and the official source is linked above. Every figure on this page about workers compensation board albany should be confirmed with the agency before you act on it.
Questions about workers compensation board albany that this page does not answer are usually answered for free by the state workers’ comp agency’s information line — and, for a disputed claim, by a licensed attorney in a first consultation.
See your state’s exact numbers
What you are owed depends on your state’s benefit caps and deadlines. Start with your state’s settlement and claim guides for the exact figures.
Sources & How to Verify
The figures on this page come from official government and industry sources. Workers’ comp benefit caps, deadlines, and rules change, so always confirm the exact figure with your state’s workers’ comp board or a licensed attorney before acting. Settlement estimates are illustrative, and every case is different.
- Your state workers’ comp board, division, or commission: the official source for your state’s exact caps, deadlines, and forms — search “[your state] workers compensation board”
- U.S. Department of Labor (OWCP): dol.gov — federal workers’ compensation overview
- NCCI: ncci.com — workers’ comp rating and benefit data
- Social Security Administration: ssa.gov — benefit-cap and SSDI offset data
- Insurance Information Institute: iii.org — neutral workers’ comp background
Content last reviewed October 2026. If you notice an outdated figure, please contact us.
Related Guides
- New York Workers Comp Board
- How to File a New York Workers Comp Claim
- New York Workers Comp Requirements
- Workers Comp Settlements by State (All 50)
- Workers Comp Claims by State (All 50)
- More in This Category
- Settlements by Injury
- Benefits Explained
- Workers Comp Glossary
Informational only — not legal, medical, or financial advice. Workers Comp Explained is an independent educational resource, not a law firm, insurer, or medical or financial advisor, and this page does not provide legal, medical, or financial advice. Workers’ compensation benefits, deadlines, and rules vary by state and change over time, and settlement estimates are illustrative only. Always confirm the exact figure and any deadline with your state’s workers’ compensation board and a licensed attorney before you act.