Many people look up the workers compensation board garden city office after a letter arrives in the mail. The Garden City Customer Service Center is at 400 Oak Street, Suite 103, Garden City, NY 11530. You can reach it at (877) 632-4996. The New York State Workers’ Compensation Board runs this office. If you are hurt and worried about a hearing, take a breath. This guide explains where the office is, what happens there, and what to bring.
Where the Workers Compensation Board Garden City Is
The workers compensation board garden city office is at 400 Oak Street, Suite 103, Garden City, NY 11530. The phone number is (877) 632-4996. That same number is the main line for the New York State Workers’ Compensation Board. In most cases, calling that line is the fastest way to get help with your claim.
Visits are by appointment only. The office hours are 8:30 AM to 4:30 PM. However, please do not just walk in. Call first, or check the agency site. Parking and public transit details can change, so check the agency site for those too. The table below lists the key facts in one place.
| Detail | Information |
|---|---|
| Office name | Garden City Customer Service Center |
| Address | 400 Oak Street, Suite 103, Garden City, NY 11530 |
| Office phone | (877) 632-4996 |
| Hours | 8:30 AM to 4:30 PM, by appointment |
| Agency | New York State Workers’ Compensation Board |
| Counties / area served | Confirm on the Board’s district office page or with the agency line |
| Main agency line | (877) 632-4996 |
What Happens at the Workers Compensation Board Garden City
This office is a local contact point for New York workers’ comp claims. It typically handles four kinds of work. First, it holds hearings before a workers’ compensation law judge. Second, it can hold mediations, where both sides try to settle an issue they disagree on. Third, staff can help you file forms and documents. Fourth, staff can answer general questions about how your claim works.
Many New York hearings now take place online. Your hearing notice tells you whether to come in person or join online. Read it carefully. If it names the workers compensation board garden city office, follow its instructions exactly. If you are not sure, call (877) 632-4996 and ask. Asking a question is always better than guessing.
A hearing day is often shorter than people expect. You check in and wait for your case to be called. Then the judge, the insurance carrier’s representative, and you or your representative talk through the open issues. For example, the judge may decide whether the claim is accepted, set a payment rate, or ask for more medical evidence. As a result, a hearing may end with a decision or with a new hearing date. Both outcomes are normal.
At the workers compensation board garden city office, you are usually the person at the center of the case. That can feel stressful. However, the judge will often ask you simple questions about your injury, your job, and your treatment. Answer honestly and in your own words. If you do not understand a question, it is okay to say so.
What to Bring and How to Prepare
Before you visit the workers compensation board garden city office, get your papers together. Bring your WCB claim number. You will find it on every letter the Board sends you. Bring your hearing notice and a photo ID. Also bring any medical records you have. For example, bring doctor’s notes, work restriction slips, and receipts for bills you paid yourself. Copies are fine. Keep everything in one folder.
If you are going in person, arrive early. Give yourself time for check-in. If your hearing is online, test your link and device the day before. Find a quiet place to sit. Keep your claim number in front of you. If you need an interpreter, ask about it when you call the Board.
You may bring a representative. In New York, this can be an attorney or a licensed representative. You can also represent yourself, and many injured workers do. However, a denied claim, a permanent injury, or a settlement offer can be complex. Any settlement estimate you hear is only illustrative, and every case is different. It helps to understand the New York workers comp board and how it makes decisions.
If you have not filed yet, start with our guide on how to file a New York workers comp claim. To check whether your job is covered, see New York workers comp requirements. Both guides explain the basics in plain English.
After a hearing, read any decision you get in the mail closely. Keep going to your medical appointments. Keep copies of every letter. As a result, you will be ready if there is a next step. If something looks wrong, call the Board right away.
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Which Office Serves Your Case
The Board sends each case to an office somewhere in the state. The workers compensation board garden city office handles the claims the Board assigns to it. The exact counties and area it covers are listed on the agency’s district office page. In most cases, your hearing notice names the office handling your case. That notice is your best guide.
To see every office, visit the New York State Workers’ Compensation Board district offices page. If you have moved, or your notice looks wrong, call (877) 632-4996. Staff can tell you whether the workers compensation board garden city office still handles your file. They can also tell you where to send documents.
Frequently Asked Questions
What is the phone number for the workers compensation board garden city office?
The number is (877) 632-4996. This is also the main line for the New York State Workers’ Compensation Board. Have your claim number ready when you call.
Can I walk in to the Garden City office without an appointment?
Visits are by appointment, and hours are 8:30 AM to 4:30 PM. Call ahead so staff can be ready to help you. Check the agency site for any changes before you go.
Do I need a lawyer for a hearing at the workers compensation board garden city?
No, you can represent yourself. However, a licensed attorney or representative can explain your options, especially if your claim was denied or you have a settlement offer. Every case is different, so confirm your next step with the Board and a licensed attorney.
Workers compensation board garden city: Quick Recap
If you remember one thing about workers compensation board garden city, make it this: the rule is set by the state (or the federal program), not by the insurer, and the official source is linked above. Every figure on this page about workers compensation board garden city should be confirmed with the agency before you act on it.
Questions about workers compensation board garden city that this page does not answer are usually answered for free by the state workers’ comp agency’s information line — and, for a disputed claim, by a licensed attorney in a first consultation.
See your state’s exact numbers
What you are owed depends on your state’s benefit caps and deadlines. Start with your state’s settlement and claim guides for the exact figures.
Sources & How to Verify
The figures on this page come from official government and industry sources. Workers’ comp benefit caps, deadlines, and rules change, so always confirm the exact figure with your state’s workers’ comp board or a licensed attorney before acting. Settlement estimates are illustrative, and every case is different.
- Your state workers’ comp board, division, or commission: the official source for your state’s exact caps, deadlines, and forms — search “[your state] workers compensation board”
- U.S. Department of Labor (OWCP): dol.gov — federal workers’ compensation overview
- NCCI: ncci.com — workers’ comp rating and benefit data
- Social Security Administration: ssa.gov — benefit-cap and SSDI offset data
- Insurance Information Institute: iii.org — neutral workers’ comp background
Content last reviewed October 2026. If you notice an outdated figure, please contact us.
Related Guides
- New York Workers Comp Board
- How to File a New York Workers Comp Claim
- New York Workers Comp Requirements
- Workers Comp Settlements by State (All 50)
- Workers Comp Claims by State (All 50)
- More in This Category
- Settlements by Injury
- Benefits Explained
- Workers Comp Glossary
Informational only — not legal, medical, or financial advice. Workers Comp Explained is an independent educational resource, not a law firm, insurer, or medical or financial advisor, and this page does not provide legal, medical, or financial advice. Workers’ compensation benefits, deadlines, and rules vary by state and change over time, and settlement estimates are illustrative only. Always confirm the exact figure and any deadline with your state’s workers’ compensation board and a licensed attorney before you act.