BWC Cambridge Service Office (Ohio): Address, Phone and What Happens There

✓ Verified October 06, 2026

Cambridge BWC office is the everyday name for the BWC Cambridge Service Office, run by the Ohio Bureau of Workers’ Compensation. It is located at 61501 Southgate Road, Cambridge, OH 43725-9114, and you can reach employer services at 740-435-4210 or claims at 800-644-6292. If you were hurt at work in southeast Ohio, this office may be handling your claim.

This guide explains what the office does, how to reach it, and what to bring. It also explains what this office does not do, so you don’t waste a trip while you are in pain.

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The short answer: The cambridge bwc office is a service office of the Ohio Bureau of Workers’ Compensation at 61501 Southgate Road, Cambridge, OH 43725-9114. It helps with lost-time claims and employer services. For claims questions, call 800-644-6292. Employers can call 740-435-4210. Disputed claims are not heard here. Instead, they go to the Industrial Commission of Ohio, which has its own hearing offices.

Where the Cambridge Bwc Office Is

The cambridge bwc office sits at 61501 Southgate Road, Cambridge, OH 43725-9114. The claims line is 800-644-6292. That is the same statewide claims number used by every BWC office. Employers with policy or coverage questions can call 740-435-4210. In most cases, a phone call is the fastest first step. It can save you a drive, which matters when you are hurt or short on gas money.

Office hours, parking, and walk-in rules can change. So check the official BWC office locator before you go. Here are the verified details in one place.

Detail Information
Office name BWC Cambridge Service Office
Address 61501 Southgate Road, Cambridge, OH 43725-9114
Phone Employer services 740-435-4210; claims 800-644-6292
Agency Ohio Bureau of Workers’ Compensation
Counties/area served Assigned by BWC. Check the office locator or your claim paperwork.
Main agency line 1-800-644-6292 (claims, all offices)

What Happens at the Cambridge Bwc Office

Ohio works differently from most states. It is a monopolistic state. That means BWC is both the insurer and the claims agency. Private insurance companies do not sell workers’ comp coverage here. As a result, the cambridge bwc office is part of the same agency that decides and pays many Ohio claims. You can learn more about how the system is set up on our Ohio workers comp board page.

Service offices handle lost-time claims and employer services. A lost-time claim is typically one where you miss work because of your injury. For example, staff may help with claim paperwork, answer questions about claim status, or explain what BWC needs from you. Employers also get help with coverage and policy issues. If you have not filed yet, read our guide on how to file a Ohio workers comp claim.

However, hearings do not happen at the cambridge bwc office. If your claim is disputed, the Industrial Commission of Ohio hears it. The Industrial Commission is a separate agency with its own hearing offices. So if you got a hearing notice, look closely at the address on it. The notice tells you where to go. It may not be this building. If you feel stuck or ignored, the Ombuds Office can help. It can be reached at 1-800-335-0996 and is located at the Cleveland and Columbus offices.

What to Bring and How to Prepare

Before you call or visit the cambridge bwc office, gather your papers. Your claim number is the most important item. Staff typically need it to find your file. Also bring any letters or orders from BWC. Bring a photo ID. If your question is about medical care, bring copies of your medical records and doctor’s notes. Keep your originals at home and bring copies.

Write your questions down before you go. Pain and stress make it easy to forget things. For example, you might list: “Is my claim allowed?”, “When will my payment arrive?”, and “What form do you still need?” Take notes during the visit or call. Write down the name of the person you spoke with and the date. As a result, you will have a record if something goes wrong later.

You do not need a lawyer to call or visit. However, many Ohio claimants talk to a licensed attorney when a claim is denied or disputed. You can also ask an authorized representative to help. For general questions, the statewide claims line is 1-800-644-6292. It is worth reviewing the Ohio workers comp requirements so you know what BWC typically expects.

Watch your deadlines: BWC orders and Industrial Commission notices often come with a short window to appeal or respond. The exact deadline is printed on the order or notice. Do not wait. If you miss it, you may lose the right to challenge the decision. Confirm the exact deadline with BWC, the Industrial Commission of Ohio, and a licensed attorney before acting.

Which Office Serves Your Case

BWC assigns each claim to a service office. In most cases, the cambridge bwc office serves injured workers and employers in its part of southeast Ohio. However, BWC does not always assign claims only by where you live. The best way to confirm your office is to check your claim letters. They typically list the office and the staff member handling your file. You can also look up your area on the official BWC office locator.

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If you have a hearing, the hearing notice names the place. That will be an Industrial Commission hearing office, not the cambridge bwc office. If you are unsure, call 1-800-644-6292 and ask. It is a fair question, and staff hear it often.

Frequently Asked Questions

What is the phone number for the cambridge bwc office?

For claims, call 800-644-6292. That number works for all BWC offices. Employers can reach employer services at 740-435-4210.

Is my workers’ comp hearing at the cambridge bwc office?

In most cases, no. Disputed claims are heard by the Industrial Commission of Ohio at its own hearing offices. Check your hearing notice for the exact location.

Can I just walk in to the cambridge bwc office?

Walk-in rules and hours can change. Check the BWC office locator or call ahead before you drive there. A phone call often answers your question without a trip.

Bottom line: The cambridge bwc office at 61501 Southgate Road, Cambridge, OH 43725-9114 helps with lost-time claims and employer services, but it does not hold hearings. Keep your claim number handy, call 800-644-6292 with questions, and read every notice for its location and deadline. Every case is different, so confirm deadlines and next steps with BWC and a licensed attorney before acting.

Cambridge bwc office: Quick Recap

If you remember one thing about cambridge bwc office, make it this: the rule is set by the state (or the federal program), not by the insurer, and the official source is linked above. Every figure on this page about cambridge bwc office should be confirmed with the agency before you act on it.

Questions about cambridge bwc office that this page does not answer are usually answered for free by the state workers’ comp agency’s information line — and, for a disputed claim, by a licensed attorney in a first consultation.

See your state’s exact numbers

What you are owed depends on your state’s benefit caps and deadlines. Start with your state’s settlement and claim guides for the exact figures.

Find Your State’s Workers Comp Guide →

Sources & How to Verify

The figures on this page come from official government and industry sources. Workers’ comp benefit caps, deadlines, and rules change, so always confirm the exact figure with your state’s workers’ comp board or a licensed attorney before acting. Settlement estimates are illustrative, and every case is different.

  • Your state workers’ comp board, division, or commission: the official source for your state’s exact caps, deadlines, and forms — search “[your state] workers compensation board”
  • U.S. Department of Labor (OWCP): dol.gov — federal workers’ compensation overview
  • NCCI: ncci.com — workers’ comp rating and benefit data
  • Social Security Administration: ssa.gov — benefit-cap and SSDI offset data
  • Insurance Information Institute: iii.org — neutral workers’ comp background

Content last reviewed October 2026. If you notice an outdated figure, please contact us.

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